IG Server Installation

  1. Use an Administrator User id for the complete IG installation operation. You will need the user id and password to configure later the InterGate services.

  2. Installing the Loopback adapter. The Loopback adapter will ensure the security of the server against hacker attacks coming from inside/outside the LAN.
    Download the loopback adapter package from the site: ftp://www.arrowlink.com/software/loop.zip 
    Extract the files to any temporary directory (e.g. c:\temp
    Run the Hardware wizard and add the Loopback adapter (vloop.inf).
    At the end of the installation you will see the Loopback adapter network connection at the network settings of the server.



  3. Configuring the Loopback adapter
    For security reasons, the Loopback adapter will be the only adapter binded to the TCP/IP protocol (disable all other protocols).
    Configure the TCP/IP protocol of the loopback adapter as follows:
    IP address: 192.168.54.253
    Subnet mask: 255.255.255.0
    Default gateway: 192.168.54.254
    Preferred DNS server: 192.168.54.254
    The default gateway and DNS server will point to the LOOP adapter that will be created later under the InterGate interface.

  4. Preparing the Network connections used by the IG system.
    Name WAN the Windows network connection that will be used to connect to the Net.
    Name LAN the Windows network connection that will be used to connect to the local network. 
    Name LOOP the Windows network connection that will be used for the loopback adapter.

  5. Unbind all protocols from the LAN and WAN cards. For security reasons the IP protocol will be handled by the InterGate Server driver.


  6. Installing the IG module Download the latest version of the software from the Service Manager section of the DTLink Inc. site: www.arrowlink.com.
    Launch the Setup file and follow the installation instructions.
    At the Windows Password screen you should provide the Administrator’s password. The system needs the Administrator’s password in order to access the server resources while running as a service.
    Reboot your computer at the end of the InterGate installation procedure.


  7. IG Manual Setup
    Run the IG for the first time: Start, Programs, DTLink Inc, InterGate.

    You will need to configure the IG server manually as described below through the IG module interface:

  8. Create the WAN port (IG) (Ports, New Port)
    This port will handle the access to the Net.
    In our sample configuration we’ll be configuring the port for a DSL connection:
    Port Name: WAN
    Method: PPP over Ethernet
    Using: WAN
    Port type: NAT
    Services: any
    User Name: dtlink@att.com
    Password: *******
    Allow Auto Connect: checked
    Maintain Permanent Connection: checked.
    See a sample PPPoE configuration.
    See a sample Ethernet configuration over a router.

  9. Create the LAN port (IG) (Ports, New Port)
    This port will handle the local network and the client devices.
    Port Name: LAN
    Method: Ethernet
    Using: LAN
    Use Static IP Address: checked
    Address: 172.16.0.254 Mask: 255.255.0.0 Router: 0.0.0.0
    Port type: Standard
    Can Serve DHCP: checked
    See a sample LAN port configuration.

  10. Create the LOOP port (IG) (Ports, New Port)
    This port will be used as the routing interface for security reasons.
    Port Name: LOOP
    Method: Ethernet
    Using: LOOP
    Use Static IP Address: checked
    Address: 192.168.54.254 Mask: 255.255.255.0 Router: 0.0.0.0
    Port type: Standard
    See a sample LOOP port configuration.

  11. Define the DHCP ranges (Network, DHCP Setup)
    These will be the IP addresses attributed to the DHCP client devices by the server.
    Maximum Clients: 1000
    DHCP Enabled: checked
    Check If Address Is Already In Use: checked
    See a sample DHCP configuration

  12. Update the server’s browser proxy settings: proxy server=localhost, port=8080
    See a sample configuration

  13. Configure the Recovery options of the IP and RapidCache services
    The IG server uses two services: Vicomsoft IP Service and the Vicomsoft RapidCache Service that should run without interruption.
    Under Windows 2000 or above you should configure the option of every service to Restart the Service in all failure types.
    See a sample configuration

  14. Configure the IG server access name.
    The IG server will be accessed by the www.arrowlink.com server through the IP address or the DNS name. It is strongly recommended that you use fixed IP or DNS domain name for the IG server.
    See a sample Fixed IP configuration

  15. If you are behind a router you should open the 1500 port on the router.
    See a sample router configuration

  16. Configure the HotSpot Location entry at the iCard-MIS Web interface.
    Once the IG server access name has been configured, you should create the location in the iCard-MIS interface: Location Properties. Remember: IP/DNS name field should contain the IG server IP or DNS name as defined on step 14.

  17. Configure the HotSpot Location properties at the iCard-MIS Web interface.
    Once the HotSpot Location created, you should update the location properties to meet your business requirements.

  18. At this point you should be able to REBOOT the server and access the Internet using the server browser.


  19. Test the proper function of the system. Open the browser and try to connect to a popular site like: www.yahoo.com. You should be redirected to the location's default portal.

Frequently Asked Questions

  1. Why should I unbind all protocols from the LAN and WAN NICs? The IG server does not require any protocols binded to those NICs. The software will handle the IP protocol requests and the security at the network interface card level.
  2. How many internal networks may be controlled by the IG server? The only limit is the number of NICs installed on the server.
  3. What is the limit of DHCP clients supported by the IG server? 4000. This is the limit of DHCP clients and not the limit of the connected clients that will include devices with own IP configuration.
  4. Can I install devices like network printers? Yes. They are considered as normal IP devices.
  5. How can I have the a device attributed always the same IP address and have free access to the Web? Configure the device with a fixed IP configuration (within the range of the DHCP server) and provide the IG server’s IP addresss as the Default Gateway and DNS server. Get the MAC address of the device and create an entry in the Free MAC Addresses option of the Registration Server menu.
  6. Can I use a dial-up line as the Fallback option of the main DSL line? Yes.
  7. Is the communication between a connected device and the location portal secured? Yes. The system uses a 128-bit SSL to encrypt the communication. The end user will be able to click on the Secure button and secure the connection.
  8. Is the presence of the RapiCache necessary for the good function of the program? Yes. The presence of the RapidCache module is a requirement.
  9. How can I secure the access to the IG server options? Change the Administrator password under the Edit, Preferences, Security tab. Do not forget to provide this password to the iCard-MIS interface under the Location Properties.
  10. Will the end-users be able to connect their IP devices transparently? The "plug-and-play" connection feature will enable an end user to connect a client with almost any network configuration to the IG network and transparently gain network access. The IG server adapts the network to the computer’s settings, which provides the seamless access. Technically, plug and play provides transparent support for the following:
    - A static client IP address through adaptive network address translation (NAT), home gateway emulation, and home DNS server emulation
    - A client with nearly any web proxy configuration
    - Client e-mail transmission through Simple Mail Transfer Protocol (SMTP) redirection
  11. Do I need a router to access to the Net? No. The IG server will be the unique routing device that you will need.
  12. Can I use both bridged and routed network connections between IG server and the end-user client? Yes; however, if you want to use plug and play, a bridged network is required. If you want to require users to configure DHCP, a routed network can be used.