Block Cards/Devices
There will be moments that you will need to exclude users from accessing your operational network. The iCard MIS system provides 3 different ways for blocking the access to the system
  1. Stop An Active Session.
    - Select the Usage Reports option
    - Provide the report parameters
    - Active sessions will have the value Closed=0
    Pressing on the STOP option next to the Closed value for the session, will stop immediately the session.
    Remember. Stopping a session will not avoid the user to open a new session with the same or another card.
     
  2. Block An iCard.
    - Select the Lock/Unlock option
    - Enter the iCard id, select Lock The Card and press Submit
    The card will be blocked and the user will not be able to use it in any location.
    Remember. Blocking a card will not stop any active session with the card and will not avoid the user to open a new session with a new card.
     
  3. Block A Specific Device.
    - Select Excluded Devices
    - Add the MAC address of the device to exclude, provide a description and press Add New.
    The device will be blocked and no user will be able to use it in any location.
    Remember. Blocking a device will not stop any active session.
     

FAQs
  1. How can I immediately stop a user from accessing my network?
    Follow all the three steps described above. The user will be stopped and will be excluded from using the system.
  2. How can I know the MAC address of a specific device?
    Under the Usage Reports, the MAC address of a connected device will be the value under the Terminal column.
  3. How can I reactivate a device or a card?
    - A card can be reactivated with the Unlock option
    - A device can be reactivated by deleting the entry in the Excluded Devices list